FAQ

Where are you based?
We are based in Kota Kinabalu, Malaysia.

Where is your shop?
Our bakery is located at Kiansom Country Heights.

What is fondant?
Fondant is a sugar based, white and satin smooth substance used mainly in cakes and cookies decoration. It can be sculpted into different shapes and figurines besides covering a cake smoothly. Well, it is sweet and relatively tasty when flavoured.

Besides fondant, do you use other icings?
Yes, we use buttercream, chocolate ganache, cream cheese and fresh cream for our cake designs too.

What cake flavours do you offer? Can we request for other flavour?
Please refer to Menu section. If you prefer other flavour, just let us know, we will see if we could make it.

How do you price your cake?
We price according to design complexity, cake composition and amount of work involved.

How to place an order?
You may give us a call or email us to place your order. Please click "How To Order" for details to include in your ordering enquiry.

How far in advance should I place my order?
You're advised to order 2 weeks in advance.  For wedding, full moon, corporate door gift or any big order, kindly place your order 2 months earlier. If the celebration falls on weekends, much earlier booking is advised to avoid disappointment. Anyway, if you are forced to give a shorter notice, ask us, we shall see if we can squeeze it into our schedule.

Do you conduct workshop or class?
Yes, we conduct personal and group classes from time to time. Please refer to our latest schedule by clicking "Workshop" . For personal class, just contact us directly for arrangement.

How do you confirm my order?
A 50% non-returnable deposit is required to secure a date and confirm your order. We shall email (internet client) or sms (phone order) you a confirmation slip or issue you a receipt (walk-in client) upon confirmation of order.

Payment Method
We accept cash, online bank transfer or ATM deposit. For overseas client, please email us for your preferrred payment method. We shall provide you our account details when an order is received.

Pick-Up
Pick-Up Point: Cupcake Corner Stall at City Mall Kota Kinabalu

Delivery
Delivery can be arranged

Shall we keep the Fondant cake in fridge before celebration?
No, fondant cake is safe outside the fridge. In fact, the coolness of fridge will ruin the fondant icing. It 'sweats' when the cake is brought out of the fridge. So, refrigerate the cake only after celebration when there is leftover.

How long can we keep the cake?
The cake will last for 4 days in room temperature and 2 weeks in the fridge. To keep sugarpaste figurines for a long time, you have to leave them in air-conditioned room.